Last Updated: September 2026
At Prabhu Homestay, we understand that travel plans can change. Our cancellation policy is designed to clearly explain when a booking may be cancelled and when a refund is available.
🟢 Free Cancellation
Guests may cancel their reservation up to 8 days before the scheduled check-in date without cancellation charges.
Eligible cancellations will receive a refund of the amount paid, subject to the terms applicable to the reservation.
🔴 Cancellation Within 8 Days
Reservations cancelled within 8 days of the scheduled check-in date are non-refundable.
No refund will be provided for cancellations made within this period.
💳 Refund Processing
Where a refund is applicable, it will be initiated through the applicable payment method/payment gateway.
Razorpay states that normal refunds generally take 5–7 working days to reach the customer, although the actual time may vary depending on the customer's bank/payment provider.
Refunds are normally returned to the original payment method used for the transaction.
⚠️ No-Show
If a guest does not arrive for their reservation without cancelling in accordance with the applicable cancellation policy, the booking will generally be treated as a no-show and will be non-refundable.
📅 Date & Time of Cancellation
The applicable cancellation period is determined based on the scheduled check-in date and the time at which the cancellation request is received.
🏡 Exceptional Circumstances
Requests arising from exceptional circumstances will be reviewed on a case-by-case basis and are not automatically eligible for a refund.
📞 Cancellation Requests
For assistance regarding a cancellation or refund, contact:
Prabhu Homestay
📧 prabhuhomestay4@gmail.com
📞 9448639657 (Call Prefered)
Please include your booking name and other details when contacting us.
