💰 CANCELLATION & REFUND POLICY

Last Updated: September 2026

At Prabhu Homestay, we understand that travel plans can change. Our cancellation policy is designed to clearly explain when a booking may be cancelled and when a refund is available.

🟢 Free Cancellation

Guests may cancel their reservation up to 8 days before the scheduled check-in date without cancellation charges.

Eligible cancellations will receive a refund of the amount paid, subject to the terms applicable to the reservation.

🔴 Cancellation Within 8 Days

Reservations cancelled within 8 days of the scheduled check-in date are non-refundable.

No refund will be provided for cancellations made within this period.

💳 Refund Processing

Where a refund is applicable, it will be initiated through the applicable payment method/payment gateway.

Razorpay states that normal refunds generally take 5–7 working days to reach the customer, although the actual time may vary depending on the customer's bank/payment provider.

Refunds are normally returned to the original payment method used for the transaction.

⚠️ No-Show

If a guest does not arrive for their reservation without cancelling in accordance with the applicable cancellation policy, the booking will generally be treated as a no-show and will be non-refundable.

📅 Date & Time of Cancellation

The applicable cancellation period is determined based on the scheduled check-in date and the time at which the cancellation request is received.

🏡 Exceptional Circumstances

Requests arising from exceptional circumstances will be reviewed on a case-by-case basis and are not automatically eligible for a refund.

📞 Cancellation Requests

For assistance regarding a cancellation or refund, contact:

Prabhu Homestay
📧 prabhuhomestay4@gmail.com
📞 9448639657 (Call Prefered)

Please include your booking name and other details when contacting us.